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Shipping & Warranty

We ship via UPS to all 50 US States**
 
**Orders $39 and over qualify for our free shipping via UPS Ground ONLY for mainland US States**
Orders under $39 can choose standard shipping (USPS) or choose to ship with UPS
 
Items will have availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock - Ships Within 24 Hours". These products will ship same or next business day. The earlier in the day the order is placed, the better the chance it will ship that day

 

A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping.  For example, if you place an order Monday night and it ships out Tuesday morning, you will receive your tracking information either Tuesday evening or Wednesday morning.

 

All orders will be shipped UPS
The shipping times for the contiguous 50 states are as follows:
 
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Free and UPS Ground Shipping

  • Delivery typically in one to six business days.

Three Day

  • Delivery by the end of the third business day after an order has shipped. For example, if an order is placed Tuesday night and is processed/shipped on Wednesday, it would arrive on Monday of the following week.

Second Day

  • Delivery by the end of the second business day after an order has shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed Monday night and ships out on Tuesday, it will arrive on Thursday.

Next Day

  • Delivery the next business day after an order has shipped. An order that ships out on Thursday with Next-Day delivery would be delivered on Friday. An order shipping out on Friday with Next Day delivery would arrive on Monday.

WARRANTY & RETURNS

 One-Year Limited Warranty

 Any Galaxy Helmets found to be defective in materials and/or workmanship within one year from the date of purchase will be repaired or replaced at the expense of the manufacturer free of charge when received at the factory. This warranty ONLY applies to the original purchaser of the helmet and his or her household members. Any modifications made by the user will void warranty. This warranty is expressly in lieu of all other warranties, and any implied warranties of merchant-ability for a particular purpose created hereby are limited to the same duration as the express warranty herein. Galaxy Helmets shall not be liable for any incidental or consequential damages in connection with the purchase, use or handling of the helmet. Some states do not allow the exclusion or limitation of implied warranties, incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. Galaxy Helmets does not warrant that proper use of this product will protect from serious injury or death.

 Note: Normal wear of components is not covered by the repair/replace portion of this warranty. Damage to the helmet due to misuse or dropping the helmet is not covered by the repair/replace portion of this warranty.

 Due to evolving helmet standards, technologies and the potential for unseen material deterioration, it is recommended that you replace your helmet every five years. To replace a defective helmet under the One-Year Warranty send the following:

 

  • Defective helmet

  • Original or copy of receipt from Certified Dealer

  • Signed and dated letter describing the defect

  • Name, return address and phone

 Galaxy Helmets warrants that each new Bluetooth will be free from defective materials and workmanship for a period of one(1) year from date of original purchase. Galaxy Helmets will remedy any such defect by repair or replacement (at our option) of the unit, provided the unit is delivered to the address listed below, intact, with all transportation charges prepaid and accompanied by a copy of original receipt and return authorization number. The provisions of this warranty shall not apply to any unit that has been subject to misuse, neglect, incorrect installation, unauthorized modification, accident, or has been repaired or altered outside of our factory. The express warranty contained herein is in lieu of all other warranties, expressed, or implied or statutory, including without limitation any warranty of merchantability or fitness for a particular use. In no event will Galaxy Helmets be liable to the buyer for any damages, including special, incidental, indirect, or consequential.

 

Galaxy Helmets cannot ship to a PO Box. You must provide a physical address.

E-mail store@galaxyhelmets.com or call (626) 359-0911.

Ship complete package to:
‍‍‍Galaxy Helmets Returns Department

1801 Highland Ave Unit i

Duarte, CA 91010